galaxy123 Legal Notice

Your eligibility to create an account on galaxy123 and access our services is determined by your age and legal capacity under the laws of your jurisdiction. Many jurisdictions set a minimum age threshold of 18 or 21 years for participation in gaming activities; other jurisdictions may impose different age requirements or may prohibit gaming entirely regardless of age. We at galaxy123 do not knowingly permit account creation, deposits, or service access by individuals below the legal gaming age in their jurisdiction. During account registration and mandatory identity verification (KYC), you must provide accurate and truthful personal information, including your legal name, email address, phone number, date of birth, national ID number or passport details, and residential address. We at galaxy123 use this information to verify your age against available public records and identification databases maintained by government or third-party verification services. Age verification is a mandatory, non-waivable component of our account setup and activation process; incomplete, inaccurate, or false age information may result in delayed approval or outright account rejection. If you are below the legal gaming age in your jurisdiction, you are not eligible to create an account on galaxy123 or to access any of our services, regardless of whether you have parental consent, guardian approval, or legal representative authorisation. Falsifying your age or submitting misleading information during account registration is grounds for immediate and permanent account closure, forfeiture of any balance held in your account, and potential referral to law enforcement authorities. We at galaxy123 also assess your ongoing account eligibility based on your legal capacity to enter into binding contracts, your continued residence in a supported jurisdiction, and the absence of court orders, regulatory bans, or legal prohibitions specifically targeting you as an individual. Your account eligibility may be reassessed at any time; if we discover new information suggesting you do not meet our eligibility criteria, we reserve the right to suspend or permanently close your account and to hold any remaining balance pending legal review or return to you subject to applicable regulatory requirements.

You alone are solely and exclusively responsible for determining whether access to and use of galaxy123, including all its features, services, games, and content, complies with the laws, regulations, and legal requirements of your jurisdiction before you register, create an account, deposit funds, or use any part of our platform. We at galaxy123 provide our services on an as-available basis in jurisdictions where gaming is lawful and where we hold valid regulatory approval, but we cannot and do not guarantee that our platform is legal everywhere it is technically accessible via internet connectivity or indirect means. Your internet service provider, payment processor, bank, telecommunications carrier, government authority, or other third party may block, restrict, or prevent your access to or transactions with gaming platforms regardless of their legal status in your area. If your financial institution declines a deposit via DANA, OVO, BCA, or another payment method to galaxy123, or if your ISP blocks access to our website, do not attempt to circumvent these restrictions through the use of VPNs, proxies, anonymising tools, or similar circumvention mechanisms. Attempting to bypass these third-party controls violates our terms of service and may expose you to criminal or civil liability under your jurisdiction's laws. Regulations governing online gaming, esports access, casino entertainment, and digital sports wagering change frequently and vary widely by country, state, province, county, municipality, and other administrative jurisdiction. A region that permits gaming today may heavily restrict or prohibit it next week, month, or year; conversely, a previously prohibited activity may become legal. It is your sole and ongoing responsibility to stay informed about current and evolving gaming laws, regulations, and restrictions in your location and to immediately cease using galaxy123 if gaming or esports access becomes illegal, prohibited, or heavily restricted in your area. We at galaxy123 will not refund deposits, winnings, account balances, or any other funds if you are later discovered to have accessed or used our platform in violation of applicable local, regional, or national law. You also assume all legal, civil, and criminal liability and risk associated with your use of galaxy123, including any criminal penalties, fines, civil judgments, or other legal consequences imposed by your jurisdiction's authorities or courts.

When you register and use galaxy123 to access our live-dealer tables, slot games, sportsbook markets, esports coverage, or any other service or feature, we collect personal data including your legal name, email address, phone number, date of birth, national ID number or passport number, residential address, country of residence, and payment account details (DANA user identifier, OVO phone number, QRIS code, BCA account number, Mandiri account details, etc.). We at galaxy123 collect and retain this personal data for identity verification (KYC), fraud prevention, anti-money-laundering (AML) compliance, regulatory reporting and audit requirements, payment processing and settlement, account security and dispute resolution, and customer support. We retain your personal data in accordance with applicable data protection laws, regulatory retention requirements, and our own documented data retention schedule and policy, which is detailed comprehensively in our standard security practices policy (accessible at /privacy-policy/). We at galaxy123 do not sell, rent, lease, or otherwise transfer your personal information to third parties for marketing, advertising, or commercial purposes. However, we may disclose your KYC information, transaction history, account activity, gameplay data, and other personal information to payment processors, banking partners, regulatory authorities, law enforcement agencies, and judicial bodies if required by valid court order, legal process, regulatory subpoena, or applicable compliance obligation. We at galaxy123 implement industry-standard encryption protocols, secure data storage practices, access controls, regular security audits, and ongoing security monitoring to protect your personal information from unauthorised access, theft, misuse, or data breach, but we cannot and do not guarantee absolute security against all possible threats, breaches, or vulnerabilities. If you believe your data has been compromised, breached, or misused, contact our support team or Legal department immediately so we can investigate the matter, notify you of findings, and take appropriate remedial action. You have the right to request access to your personal data held by us, to request correction of inaccurate or incomplete information, and to request deletion of your data subject to legal holds, regulatory retention requirements, and ongoing compliance obligations. Requests for data access, correction, deletion, or portability can be submitted through our privacy contact form or to our Data Protection Officer, and we will respond within 30 calendar days (or longer for complex requests involving third-party coordination or extensive redaction). For complete details on how we collect, process, use, store, secure, retain, share, and delete your personal data, see our standard security practices policy.

If you have legal, regulatory, or compliance questions regarding your galaxy123 account, our handling of your personal data, our processing of your account information, our obligations under applicable law, your rights as a galaxy123 user, or any other legal matter, you may submit a formal inquiry to our Legal and Compliance department. Contact details, submission procedures, and a formal legal inquiry form are provided on this page and in our legal notice section. We at galaxy123 aim to respond to standard legal and compliance inquiries within 10 business days of receipt; however, complex matters involving regulatory coordination with multiple agencies, court orders, appeals of account decisions, or third-party investigations may require 15–30 calendar days for full investigation, internal review, and response. We will respond to your inquiry in English; if you request translation into Indonesian or another language supported by our team, we will provide that translation at no cost to you. For urgent, time-sensitive, or emergency matters—such as suspected account compromise or fraudulent activity, data breach notification, emergency compliance requests, or law enforcement inquiries—please mark your inquiry "URGENT" in the subject line, and our Compliance Manager will prioritise review and response within 2 business days. If you are responding to or have received a court order, legal notice, regulatory demand, or law enforcement request directed at galaxy123 concerning your account or activity on our platform, forward the document immediately to our Legal department at the address provided on this page so we can properly assess our legal obligations and advise you of any account action or notification we may need to take in response. We at galaxy123 do not provide personal legal advice to users, and we strongly recommend consulting a lawyer licensed in your jurisdiction if you have questions about your legal rights, obligations, potential liability, or the lawfulness of your specific use of galaxy123. For account-related disputes, payment processing problems, gameplay rule clarifications, or other service-related matters that do not involve legal interpretation or regulatory compliance, please use our standard customer support channels (FAQ section, support email, live chat, or online contact form) for faster resolution. Our support team operates during extended business hours and responds to routine inquiries within 24 hours where operationally feasible.